Gimmie AI Terms of Service

Last Updated: November 25, 2025

1. Acceptance of Terms

By installing or using the Gimmie AI Shopify App and widget (collectively, the "Services"), you agree to be bound by these Terms of Service (the "Agreement"). If you do not agree, do not use our Services.

2. Description of Services

Gimmie AI provides an AI-powered gift recommendation widget for Shopify stores. The widget offers personalized gift suggestions based on customer preferences, AI analysis, and the merchant's product catalog. Gimmie AI is not responsible for fulfilling, shipping, or guaranteeing any products displayed through the widget.

3. Shopify App and Widget Integration

Merchants installing the Gimmie AI Shopify App grant Gimmie the right to embed its widget into their storefront via Shopify's Theme App Extension system. This widget may access and index product metadata (title, price, description, images, variants, tags, collections) for use in AI-powered recommendations.

The widget is enabled through the merchant's theme customizer and can be configured for:

Position (bottom-right or bottom-left)
Button color
Button text

4. Display and Promotion of Products

Merchants expressly grant Gimmie AI the right to feature, display, and showcase any and all products made available via the widget on Gimmie's platform and marketing materials. Gimmie does not claim ownership over these products, nor does it take responsibility for their accuracy, shipping, handling, or return policies.

5. Subscription Plans and Billing

5.1 Available Plans

Gimmie AI offers the following subscription plans:

Plan	Monthly Fee	Conversations/Month	Commission Rate
Base	$0	2,000	10%
Starter	$29	10,000	8%
Growth	$69	35,000	6%
Premium	$99	70,000	4%

5.2 Billing Cycle

All plans are billed on a 30-day cycle via Shopify's billing system
Monthly subscription fees are charged in advance
Conversation limits reset at the start of each billing cycle

5.3 Affiliate Commission

In addition to monthly subscription fees, Gimmie charges an affiliate commission on orders attributed to our widget:

Commission is calculated as a percentage of the order value for products recommended by the widget
Commission rates vary by plan (4%-10% as shown above)
Commission is capped at $10,000 per month per plan
Commission is charged via Shopify's usage-based billing

5.4 Commission Billing Schedule

Commission charges are processed every 30 days during active subscription
At cancellation, all pending commission is charged immediately

5.5 Conversation Limits

Each plan includes a monthly conversation limit
When the limit is reached, the widget will display a notification to upgrade
New conversations are blocked until the next billing cycle or plan upgrade
Unused conversations do not roll over to the next month

5.6 No Refunds

All subscription fees and commission charges are non-refundable. This includes:

Partial month usage
Plan downgrades
Unused conversation limits
Cancellation mid-cycle

Exceptions may be made at Gimmie's sole discretion for billing errors or extended service outages.

6. Cancellation and Termination

6.1 Merchant-Initiated Cancellation

You may cancel your subscription at any time through the Gimmie billing page in your Shopify admin.

6.2 Cancellation by Plan Type

Base Plan (Free):

Cancellation is immediate
Widget stops functioning immediately
All pending commission is charged at cancellation

Starter, Growth, and Premium Plans:

30-day grace period from your subscription start date
Widget remains active during the grace period
Commission continues to be charged during the grace period
After 30 days, the widget is deactivated

6.3 What Happens When You Cancel

Your Shopify subscription is cancelled (no proration or refunds)
For paid plans: A 30-day grace period begins
Widget continues to work during the grace period
At the end of the grace period (or immediately for Base plan):
- All pending commission is charged
- Widget is deactivated on your storefront
- Your plan is cleared from our system

6.4 Data After Cancellation

Store settings: Deleted within 48 hours of app uninstallation
Product catalog: Retained for 30 days (in case you reinstall), then deleted
Conversion/commission records: Retained for 7 years (financial compliance)

6.5 Gimmie-Initiated Termination

Gimmie reserves the right to immediately suspend or terminate your access if you:

Violate these Terms of Service
Engage in fraudulent activity
Fail to pay outstanding charges
Use the widget for prohibited purposes

7. Referral Program

7.1 Program Overview

Merchants can earn free months by referring other merchants to Gimmie AI.

7.2 Earning Referral Credits

Each merchant receives a unique referral code
When a new merchant uses your code and activates billing, both parties receive 1 free month
Referrer receives: 1 free month of Growth plan (or Premium if already on Premium)
Referee receives: 1 free month of Growth plan

7.3 Eligibility

To BE referred (referee):

Must have never activated Gimmie billing before
Cannot have already used a referral code
Cannot be on yearly billing

To refer others (referrer):

Any merchant with an active Gimmie installation
No limit on number of referrals

7.4 Credit Usage

Credits are applied automatically to your next billing cycle
During free months, only commission is charged (no subscription fee)
Credits are plan-specific and cannot be transferred between plans
Multiple credits can be stacked (e.g., 5 referrals = 5 free months)

7.5 Credit Forfeiture

Credits are permanently forfeited if you:

Upgrade to a higher plan (plan-specific credits don't transfer)
Switch to yearly billing
The credits expire unused after 12 months

7.6 Automatic Downgrade

If you were upgraded to a higher plan via referral:

After your free month expires, you will be automatically downgraded to your original plan
You will receive warnings at 7 days and 1 day before expiration

8. Data Collection and Use

8.1 Customer Data

When customers interact with the Gimmie widget, we collect:

Preference data (gift recipient, occasion, budget)
Interaction data (clicks, product views)
Session tokens (anonymous identifiers)

We do NOT collect customer names, emails, phone numbers, or addresses.

8.2 Merchant Data

Through the Shopify API, we access:

Product catalog (titles, prices, descriptions, images)
Order data (for commission attribution)
Shopify customer IDs (numeric identifiers only)

8.3 Data Usage

All data is used solely to:

Provide AI-powered gift recommendations
Calculate affiliate commission
Improve our recommendation algorithms
Provide analytics to merchants

For complete details, see our Privacy Policy.

9. Merchant Responsibilities

9.1 Product Data Accuracy

You are responsible for:

Ensuring your product catalog is accurate and up-to-date
Providing accurate pricing and availability information
Updating product information when it changes

We are not responsible for recommendations based on inaccurate product data.

9.2 Order Fulfillment

You remain fully responsible for:

Order fulfillment and shipping
Customer service and support
Refunds and returns
Product quality and accuracy

Gimmie does not handle customer disputes or order issues.

9.3 Widget Configuration

You are responsible for:

Enabling and configuring the widget in your theme
Testing the widget on your storefront
Ensuring compatibility with your theme and other apps

9.4 Prohibited Uses

You may NOT use Gimmie to:

Sell illegal, counterfeit, or prohibited products
Manipulate commission tracking (fake orders, test purchases)
Resell or white-label Gimmie's widget
Reverse-engineer or scrape our recommendation algorithms
Use the widget for non-gift product discovery purposes

10. Limitation of Liability

10.1 Service Availability

Gimmie strives for high uptime but does not guarantee uninterrupted service. We are not liable for:

Temporary service outages or maintenance
Third-party API failures (Shopify, OpenAI)
Network connectivity issues

10.2 Recommendation Accuracy

Our AI recommendations are provided "as-is." We do not guarantee:

Increased sales or conversion rates
Customer satisfaction with recommendations
Accuracy of product matching

10.3 Maximum Liability

IN NO EVENT SHALL GIMMIE'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO GIMMIE IN THE 12 MONTHS PRECEDING THE CLAIM.

10.4 Disclaimer

THE SERVICES ARE PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Changes to These Terms

Gimmie may update these Terms of Service at any time. When we make material changes:

We will update the "Last Updated" date
We will notify merchants through the Shopify App dashboard
Continued use of the Services constitutes acceptance of the revised terms

12. Contact

For support or questions regarding this agreement, please contact us at support@gimmie.ai

Gimmie AI, LLC United States